Zhiyang Lin

08.05.2025

I lived here for 2.5 years. Overall, the living experience is good. The area is close to the train station. The management team, doorman, and the maintenance people are very responsive. However, I wanted to raise the big issue about the transition of the property. The building co-living part was previously managed by Commons. Later on, Dermont took over the whole building. Even when I was still during my co-living lease with Alta, the management shorted our lease period out of blue. I was supposed to end my co-living lease in October but had to resign the single lease in May (5 months earlier) with a higher rent. Me and my roommate pays our rent separately previously. When we signed the single lease, the management was not transparent about the rent issue they faced from my roommate. I was later on be informed that my roommate has not been paying her rent each month diligently. It ended up with the fact that now I have to move out the building because my roommate's rent issue. Despite my consistent and timely rent payments, the lack of communication and the mismanagement of my roommate's payment issues have put me in an unfair position. This has caused significant inconvenience and stress, ultimately leading to my move-out. I hope that in the future, the management will take steps to ensure smoother transitions and clearer communication with tenants to avoid similar issues. Overall, while my experience living here had many positive aspects, the handling of this situation has been a significant drawback.

Brian Deng

16.04.2025

I lived here for over 3 years and it has been a great experience. The common area is clean and well maintained. I especially enjoyed working out and using the pool. Events were well planned and always a new experience. The front door staff are so kind, shout out to Chris, Brandon and Linda. The management staff were very helpful explaining the entire move-out process. Overall, would recommend this apartment complex to all of my friends.

Alen Kaludercic

14.03.2025

Great building and very convenient location. Amazing NYC views.

Monique V

16.02.2025

UPDATE: New building management day reach out in a timely fashion to have me elaborate on these existing concerns as well as some other others. The Wi-Fi is visible in the public spaces now and they do have the remotes living somewhere that is easy to access by all residents. Because the Wi-Fi has been fixed, that also means there is accessible service on all the televisions. They have adjusted the air on the rooftop to be regulated with the freezing temperatures that are outside, so it’s no longer freezing upstairs and people are able to use the space comfortably. They also have increased the number of community based activities this year. It’s only February now but so far there seems to be more frequency and those do you have good atmosphere, consistent execution. They’re curating the space and the vibe for people to meet and mingle and just shape the community of the building, which is great. This is a thing that is lacking in New York City in a number of residential buildings, multiple people I’ve talked to said that was drawing factor to moving here vs the rest of the neighborhood and they hope to see more of it. Gym is consistently clean and well maintained. The gym instructor is like so positive and so helpful and the class is enjoyable - despite leaving you sore the next day. All in all is actually feels really good to be heard as a resident and management be responsive. ————————————————————— The straw that broke the camels back tonight really was being on the roof again and the heat not being on even though it is the dead of winter - calling the front desk to get the heat turned on to be told the key is not on site because the handyman is not on site and the heat can only be adjusted in the daytime. HowSwayHow. They advertise third spaces as communal spaces to balance out multiple junior suites that do not have living rooms. However, + hundreds of dollars if you want to have more than one guest in any communal space. 1:1 ratio While apart of the fees are for access to “activities” they may host 1 per month with very limited available. Very inconsistent however, when they do execute on average, the events are like a 8/10 Gym is great/fine 2nd floor work area & rooftop opens for only limited hours even though they are predominantly indoor spaces. The rooftop while TV are advertised they have not been usable for 6+ months as they don’t have a remote or any other access. WiFi and cellphone service in general is also spotty/shotty on roof Management will answer only fractions of email questions, comments or concerns. Often not timely Ugh, the price is fine but management of these things could be better. Dermot can you do better?

Adi Israel

11.10.2024

The new management is just awful. They change conditions whenever they feel like without sending notice. I lost access to the amenities after I used them the same month. I asked for a DEFECTIVE furniture that belongs to the building to be taken out off my room and they refused and gave me bizarre excuses about why they can’t to it. Overall very disappointed and would recommend anyone that’s considering to look somewhere else.

Brett

21.09.2024

The new leasing and management team is unresponsive and when you do get in contact with them they are no help. They lost my lease and are threatening to evict me when my roommate leaves even though we signed two different contracts. The building and everyone else who works here is amazing but dealing with the new management team has been the worst experience I have had in all my years of renting.

Camila Raldiris

18.09.2024

Comedy night was an absolute blast! Huge thanks to Alta+ and Dermot for organizing these fantastic events for us. The lady serving drinks and snacks was exceptionally friendly, which made the evening even better. I really hope they keep hosting more events like this in the future!

Tim Stivers

28.08.2024

Living under Alta Management in Long Island City started out fine, but when new management took over (Common left and Dermot) to in January 2024, it quickly turned into a nightmare. After two months after they took over the new guys (Jennifer) informed me that my lease was suddenly void, and I was responsible for the entire apartment—effectively doubling my rent and leaving me to find tenants for the other rooms. Their approach was aggressive, unreasonable, and downright predatory. When I couldn’t fill the rooms, they bullied me into breaking my lease. To add insult to injury, they refused to return my security deposit, fabricating bogus charges and then ignoring my attempts to resolve the issue. They even claimed they’d refunded my deposit with fake screenshots, which was an outright lie. Alta Management is nothing short of a scam. They lure you in with seemingly good terms, only to trap you with shady practices and legal manipulation. If you’re considering living here, be warned—this management company has a history of mistreating tenants and will not hesitate to pull the same tactics on you. Avoid at all costs. I have voice recording of the guy doing my inspection, telling me how the new management were doing a number of illegal things with the new tenants and units, including harassment and bullying. If you google them, you’ll see Dermot has a history of doing this. They are absolute bullies , a lot of their staff has left and many tenants I knew from living there for 3- 4 years have told me the same thing. It seems like they are trying to do a cleanup job with current tenants.