Cecilia Berti

11.09.2025

I rarely write reviews, but in this case I feel it is necessary to warn future students about this residence. I stayed here for three months, from September to December 2024, before moving to a better accommodation. The price/quality ratio is shockingly poor compared to the accommodations nearby. The rent is extremely high, yet the service provided is essentially non-existent. What makes matters worse is the handling of the deposit. My deposit of around €900, which should have been returned within a maximum of two months, was withheld for seven months. It was only after legal intervention from a lawyer that I finally received it back. I know for a fact that several other residents experienced the same unacceptable treatment. This is not a mistake or an exception; it is a deliberate practice.

Gabriele Pavanati

30.08.2025

I stayed five months in ECLA from January 2025 to June. Everything practical about my stay was ok. The common areas are kept reasonably clean and the general safety of the Residence is ok. It's very pricey but still acceptable if compared to other residences in or around Paris. However, the management is completely inadequate and inefficient. I had tons of problems, some of which haven't yet been solved. There was a miscommunication problem between my booking platform and ECLA which resulted in me having to book an emergency stay because my contract hadn't been extended. They basically kicked me out of my room in less than 12 hours.This costed me a lot of money and ECLA was not able to provide a solution, they wanted me to spend more than 1000 euros to stay two weeks in a Hotel Accomodation. They couldn't extend my contract or find an equal or inferior accomodation for my remaining period. I had to find an Airbnb autonomously. None of the monthly payments produced a receipt, meaning non of those are properly tracked and I can't get them discharged in my country. They miscalculated the amount of money they owed me from the deposit, stating that it was me to owe them over 1000 euros, while they actually owed ME 300. They wanted to charge me 600 euros of "file processing fees" while it was actually clearly stated in my contract that I didn't have to pay those. After over two months from the end of my stay, they still owe me 300 euros, which I asked for many times. They started stalling, thelling me something about a software being changed, that the payment has been reissued. Nothing has yet happened. I forgot to tell that many times, electricians and workers enter the rooms without authorization and nothing can be done about it. Another annoying factor is having to pay for everything. The laundry, both parkings. It is not included in the rent. If you want to have your bedsheet washed, that's between 30 and 50 euros. When doing the checkout, they will always find something to charge you for, no matter how clean and well kept is the room. The total cleaning fee at my checkout was 130 euros (on a 880 euros deposit, which i still havent received back) So, from the practical point of view, the Residence is acceptable, rather clean, safe, good position if you want to get in Paris fast. But every administrative procedure was stressful, unpractical, borderline scam. Also, keep in mind that there are some positive reviews about a staff member named Florida. She is snatching phones from people with an excuse and leaving positive reviews about her. I was told that they would all be removed but nothing has happened yet. I will never again search for accomodation through ECLA and i will highly recommend other people to seek it elsewhere.

Adriana K.

27.07.2025

Stayed here for one night while on a business trip. I hadn't realized while booking that this was a sort of student residence, but the rooms were clean and comfortable, check-in staff were kind, and it was close to a supermarket and the train station. The only downside was the massive queue for check-in, and the card they gave me initially didn't work, which meant I had to go back and forth with my luggage. Fortunately, they fixed it quickly and I didn't have to queue again.

Adam Mougharbel

18.07.2025

Have multiple friends staying here in long term contracts. I had to stay here for 4 nights in the hotel building part of the residence. The place is nice, new clean and overall great atmosphere. Only problem is sometimes there is a lack/delay of maintenance. This could get frustrating especially when we’re talking about things like dryers/ washing machines and kitchen related machines. The price for the residence is a little bit off a room under 20 M2 for almost 1000€… ( at my time , they do offers from time to time to fill up empty rooms)

Lynn Lee

01.07.2025

We have the good service from Florida, she is nice and explains all of things clearly for us. We have good experiences during this period.

Rizma Nastiti

22.06.2025

My experience here was great during our 3-night stay. We had complete facilities, a comfortable room, and the front desk staff were very helpful when we accidentally left our card inside. Overall, it was an amazing stay :’)

Adam Jankovic

06.06.2025

Avoid this residence – negligent management and unresolved financial misconduct Due to a glaring accounting error, they overcharged me by more than 700€, billing me twice for the same month and adding an unauthorized parking fee. Had I not checked my bank statements closely, this would have gone unnoticed. It’s now been six months, and despite repeated follow-ups, I have received neither a refund for the double-charged rent nor a formal apology. The management and accounting team are either utterly incompetent or deliberately negligent – possibly both. They are effectively using tenants' money to run their business, with no sense of accountability. As a French student familiar with the system, I’ve had to repeatedly push back – but international or less experienced tenants may not be so lucky. Think twice before trusting this residence.

A Ruiz

16.05.2025

Very bad experience with the rooms close to the highway. It is impossible to sleep due to the noise. I wanted to write a complaint in the residence but they just took a note telling me there is no place to complain. Moreover, they told me I could have chosen another room but again, I tried and they did not. Try to avoid the place for good sleep.