emilio banqueri

01.03.2024

To start with you pay +1400 GBP for less than 10 square meters. And I accepted it because of the community. But most importantly, the way the business is ran, totally disregards tenants wellfare. Everything breaks all the time. We just have 3 small washing machines for more than 30 people. To make it worse, most times some washer does not work, and sometimes none of them. The response from gravity has been to replace 2 washers with a smaller washer that is the cheapest in the market. That is how Gravity limits issues. Just take the worse washing machine available and hope it does not break. Or better, that no one complains. The elevator is not working and the property management uses it as a storage instead of enabling it for tenants. Often employees show up with no pre warning and sometimes they throw stuff that belongs to the tenants. And when we show dissatisfaction, we are just thrown an email with a 1000 excuses, telling us what we dont wrong, and that they may have to charge us more to just throw our stuff. I dont typically do negative reviews, but seems the only option to be heard by Gravity.

Milan Malfait

01.03.2024

Let me start off by saying that the community itself is absolutely great (and the only reason this review is 2 stars instead of 1). I've been living here for almost a year and I've met some truly wonderful people, and experienced some great times. Sadly, that's where the good news ends. The management of this place is a complete joke. Even the simplest technical issues take months to be fixed. There is a complete lack of communication and respect towards the tenants and not even a hint of professionalism from the people running Gravity. And for all this, you pay an outrageous amount of rent (don't believe the prices advertised on the website, that's not what you end up paying), for essentially not more than a shoebox. Gravity likes to talk about how they "enable community building" and how they care for their "Members". But don't let that fool you. The only people building the community are the people living here despite the mismanagement of Gravity, not because of it. And we're not Gravity "Members", we're the consumers in a business model that aims at squeezing out every last penny for as little service as possible. You have been warned.

Jasmine A

22.02.2023

Late 2022 I received news that I would be moving to London at short notice. It was an exciting but stressful time as the market was very constrained. I came across Gravity Co-Living and was initially impressed, and started to make inquiries. The small window of time in which I had to sort things out means that I regularly call the sales team (which is only made up of two people). Ultimately, I paid a £300 deposit for a room in West Court just before offices closed for the Christmas holidays. I had not signed a contract. When offices reopened on 3rd January, I decided I no longer wished to move into Gravity Co-Living. I spoke with Melina, who came up with some ridiculous reasons as to why I could not receive my deposit. Apparently they had lost tonnes of business, which was impossible considering I called to cancel my room the very day they'd reopened for business. And apparently they'd already cleaned my room which, in my opinion, was over-zealous on their part since I had not signed a contract nor confirmed that I was going to move in. Not to mention they fail to have any sort of deposit-policy on their site. Melina then became extremely rude and patronising, stating that I had wasted her time with the times I and my mother had called with questions about the property. This was unfounded to me - it bewildered me that she was complaining to me that she had to do her job! The insanity of the conversation only worsened - she said that she apparently does not have a manager when I asked to speak to one, and the entire team read complaints and come to a decision as to how to handle it together. Finally, she gave me a generic email that I could apparently issue a complaint. I did so, and it took a fair amount of time before someone got back to me. A woman by the name of Susanna Rock, who did not actually say what her title was within Gravity Co-Living, got back to me. For all I know, Susanna Rock was a made up individual and it was Melina conducting that email - that's how ridiculous it has been dealing with these people. Susanna's response to my complaint was non-productive, and something my bank made no sense of. I am currently in the process of attempting to retrieve my £300, but I severely regret the day I found this odd rental. Melina ruined my experience entirely, to the point where I did not feel comfortable living there any longer. As an adult woman, I did not appreciate being talked down to by someone who is meant to make people feel welcome and informed. Apparently her conduct was being "investigated", but nobody got back to me when I asked for an update. On the whole, this was a massively negative experience and I wish to warn everyone to be careful when dealing with Gravity Co-Living.

Annika Toma

25.11.2022

On the website it states that part of the high rent price, you get different benefits included (i.e., dinners, events, breakfast, etc.) but unfortunately you don’t get any of this. Makes the rent far to high for very small rooms.

Aled Jones

04.07.2022

I’ve relocated to new cities in the past and I’ve never had an experience as easy as this. Not only from a convenience perspective, but I’ve found it so easy to grow both my personal and professionals networks, I feel like I’ve settled into North London so much faster than I have in any other new home, I’d even found my new local coffee shop within a couple of days of moving, all thanks to what Gravity has built. I would definitely recommend Gravity to anybody having doubts or anxiety about relocation!

Carmen Lui

16.08.2021

A very nicely run co-living community, ensuite rooms are with chic and modern design, very clean, with good ventilation and all furniture in good condition. Very beautiful garden which can be used for parties or simply for chilling out under the sun. Lovely people living in the house who are all friendly and helpful as well as fun to hang out with. Not to mention the team of professional staff who are here to organise community activities and to get your problems resolved in a timely manner. Loving all the moment I'm living in this house.

Gary Murphy

02.07.2021

Absolutely fantastic place. Very welcoming atmosphere and great place to meet new people. Community manager Alex is top notch as well. Would recommend for short or long stays

Omar El Ouazzani

02.07.2021

Amazing community spirit; clean and professionally run place.