Joshua Soo

03.12.2024

A great solution and service for young professionals living a global life. The properties and rooms are comfortable and well furnished. I love that it allowed me to live very “light” without owning too much stuff, which gave me the flexibility to travel freely and take on any new opportunities. Along the way I’ve met some really good people and made some great friendships. The staff are helpful and responsive. Overall it’s been a good experience!

Irene Paniagua

02.12.2024

I had a terrible experience at Habyt Cantonment, where I was supposed to stay from November 18 to December 13, 2024. I only stayed one night because the conditions were so bad I couldn’t remain any longer. Here’s what went wrong: - Noise issues: I could hear my neighbour’s TV blasting until 2 a.m., making it impossible to sleep. - Hygiene problems: Another guest was coughing and vomiting loudly, and it sounded like it was happening right in my room. - Horrible smell: The room had a strong, terrible odour that made me feel sick. I left the room and booked another place at my own expense. When I asked for a refund for the 20 unused nights, Habyt refused. Instead, they re-sold the room for those days and still didn’t offer me any compensation. I also contacted Booking.com, who told me they were escalating this case, but even they couldn’t get a response from Habyt. If you’re looking for a place to stay, I’d recommend avoiding Habyt Cantonment. The poor service, lack of accountability, and bad conditions aren’t worth the hassle.

Diana Lim

23.11.2024

Habyt CEO APAC Jonathan, Sales Rep Jess Tan, and the membership support team have been really helpful in ensuring that my move was stress free - any issues were addressed to within 6-12 hours time frame and requests were attended to promptly and without hesitation. Thank you for making this transition period for me, a truly enjoyable process that I looked forward to.

Kane Wu

09.11.2024

Staff more interested in locking in a deal rather than giving you a viewing. Already provided information on the room type, budget, etc on the website and on Whatsapp. Got asked again by the agent if I wanted something outside of my requirements 😮‍💨 Asked if I can get a viewing more than once, keep getting stalled with 'information', 'details', etc when I've already viewed those on the website. When I insist, I get ignored. I know what I want and I just want a viewing before I decide to commit.

Gareth Turner

09.11.2024

The unit is very well kept, and the local housekeeping snd maintenance staff prompt and helpful at both cleaning and helping with orientation. I found the booking process seamless and convenient and responses to queries on WhatsApp rapid and helpful. Collecting the keys was explained well in a video but the key holding machine spoke Chinese only and was not intuitive . The facilities and pool are well kept. The flat had only several minor issues which were fixed within a day - so far I am very pleased with the apartment and service provided by Habyt with no complaints

Anna Bachura

15.10.2024

I’ve had a deeply disappointing experience at Habyt's co-living space at 3 Yong Siak, Singapore. There have been repeated unauthorized entries into my room, violating my privacy and leaving me feeling unsafe. Most recently, I discovered damage to the wall and moved fixtures without any notice or explanation. I reported the issue immediately but was refused access to management, and despite submitting a formal complaint, I’ve received no response for over 17 hours. The lack of communication and respect for personal space is unacceptable. I cannot recommend this property to anyone seeking a secure and trustworthy living arrangement. No one was willing to take ownership of the situation, and I was left feeling ignored and frustrated. Despite the seriousness of the issue, I couldn't get a clear point of contact or a proper resolution at the end.

Sae Zhang

08.10.2024

We rented an apartment through this company during the renovation. There were so many problems and the customer support is simply irresponsible and worst. The worst part was the bed bugs. Even after I reported finding bed bugs with photos, the response was so slow and they said their housekeeper reported there were none anywhere, so They told us to call pest control at own expenses. They just changed the bed sheets which had no worth to do for bed bugs. Anyway, we got pest control done but the person said that since there are so many bugs, it must have started several months ago. We requested to change the apartment because we were with small kids too , but they said there were no room available and also it'll be contract violation. I also told them that all mattress were super wet and chemical smells after pest control and takes at least one day to dry , also, It will appear dead bugs after few hours, I can't let my kids to sleep there. But they just said "takes only 1-2 hours to dry up", I was really upset because of their irresponsible comment. I also spoke to customer support manager her name is Brenda," If you are the same situation as me, can you let your kids to sleep here?" she said "yes" which was also irresponsible. In the end, we were able to cancel our contract without any additional charges, but this experience was really bad and please reconsider the way this company provides hospitality services including employee education.

Eswar Rao

07.10.2024

Habyt team especially Ms Jess Tan has been amazing and their relentless support throughout the stay helped me to stay cool and comfort. The process is checkin and check out is seamless and flawless. Amazed by their dedication and commitment in keeping the tenants at peace and convenient.