Tien Tien Ho

19.01.2026

Good location ane i stayed for a second time. but the latest experience was a very unpleasant and unprofessional experience during my check-in at your hotel on the 15th, after approximately 3:00 PM. During check-in, one of your front desk staff members — his name sounded like Mohd Irhan or Ifan — displayed extremely rude and disrespectful behavior. At that moment, my luggage was unintentionally blocking part of the entrance. Instead of politely informing me or requesting that I move it, he chose to address the situation with a condescending and contemptuous attitude, which made me feel embarrassed and disrespected as a guest. In addition, two Chinese guests approached the counter to ask a question. The same staff member told them to queue, but he did so in a very rude manner, repeatedly saying “queue, queue” without forming a proper or courteous sentence. A polite and professional approach would have been something like, “Would you please queue in line?” Alternatively, he could have used a translation tool to communicate clearly, as it was obvious that the guests did not understand his accent or instructions. What was even more unacceptable was that when the guests walked away due to confusion, the staff member was heard murmuring remarks about the guests behind their backs. This behavior is entirely unprofessional and does not reflect the standards of hospitality expected from a hotel. As paying guests, we expect to be treated with basic respect, patience, and professionalism, regardless of language barriers or misunderstandings. This incident significantly affected my first impression of your hotel, and I believe it is important for management to be aware of such conduct. I sincerely hope that this matter will be taken seriously and that appropriate action and retraining will be provided to prevent similar incidents in the future.

Ivon Tan

17.01.2026

Generally the staffs are super friendly, polite attitude. Room are generally clean, which is our priority. Dustbin is provided (well hidden under the kitchen cabinet). No amenities no slippers provided. AC is way too slow and hot for us, inform the technician for checking and it went slightly better after that, just that it’s still quite hot. Overall is good, please improve on the AC wind.

Christopher

12.01.2026

had a very pleasant experience with Komune Room Service. The staff were friendly, attentive, and very quick in responding to requests. The room was well-maintained, clean, and comfortable, and everything I needed was delivered promptly. The service made my stay hassle-free and enjoyable. Overall, a highly satisfying experience—I would definitely recommend Komune for great room service!

wong _zy33

11.01.2026

I had a very pleasant stay at this hotel. The property is new, with a modern and stylish design that immediately gives a great impression. The room condition was excellent—clean, quiet, and very comfortable, which made my stay truly enjoyable. The facilities are well maintained. The swimming pool offers a beautiful city view, and the gym is clean, well equipped, and open 24 hours, which is very convenient. The hotel also provides clean water dispensing stations on every floor, with both hot and cold water options, which is very thoughtful and convenient. Another great feature is the self-service laundry located on Level 1, so there’s no need to go outside the hotel to wash clothes. One of the biggest highlights is the basement parking for hotel guests. Parking costs only RM6 per entry for 24 hours, which is very affordable for Kuala Lumpur. Just remember to bring your Touch ‘n Go card and validate it at the counter each time before exiting. With KL traffic being quite hectic, it’s very convenient to park here and use Grab to get around. The location is excellent, with many international food options nearby, including Korean, Japanese, Chinese, and Western cuisine. The food around the hotel is delicious and easy to access. There are also a pharmacy, ATM, and convenience store right in front of the hotel, making daily needs very convenient. Accessibility is high, and the area feels safe. Most importantly, the customer service is excellent—the staff are kind, helpful, and always willing to assist. Overall, this hotel offers great value, comfort, and convenience. I would definitely be happy to stay here again.

Tina Ahmad

08.01.2026

It's our 1st and last stayed at this hotel! We stayed for 3 nights at Tinker Two Type 1 with 2 bedded rooms of 1 queen bed and a super single bed for 3 pax of us, after chck in then we realised there are no complimentary basic items daily such as.. 1. NO complimentary set of dispossable toothbrush. 2. NO hand soap 3. NO shower cap 4. NO sanitary pack 5. NO complimentary of coffee and tea sets. We paid for the bed which is not soft, 1 pillow per pax and no extra. There are NO tv in both rooms. Only at the living room. Lights in every rooms are too deem dark and not bright enough. 3 days we want to apply our make up or wear our hijabs. We have to pull away aside the curtains of our rooms windows and our windows view are opposite the condo which of course it's not privacy at all for us Muslimah. The whole rooms are installed yellow lights. It is dark and not bright enough. Even the corridors are dark in the afternoon. You have to call for GRAB for ur transportation to go Bukit Bintang area, if u dont own a car. There are 2 malls there, a Gateway KL Mall walking distance and the other one nearest at the opposite of the hotel but lack of HALAL FOODS but u have to walk up n down the steep slopes. Not advisable for guests with wheel chairs, big luggages, prams or strollers. There are NO BELLBOYS service to help u with ur luggages at the hotel. NO ROOM SERVICE at all and NO FOODS OR DRINKS VENDING MACHINES which stated at the hotel facilities. The CAFE below only open for morning breakfast 6am-1030am and at 2pm open counter to serve u Grab N Go foods like sandwiches, pastries, hot and cold drinks only and NO DINING in the CAFE! The morning breakfast is very so so.. not so many varieties and 3 morning we went down for our breakfast we found fruit flies around the fruits and salad bar. The foods are not warm enough. The roti canai is hard and hard to chew. Curry potato is sweet. The Indo young lady staff who serves the omellette and waffles are not very friendly. I requested for an extra crispy waffles as my daughter loves crispy waffle by it's own. But she told me off, "it's all the same, cannot request". During that time there are NO guests around or queuing for it and all the waffles had none on the serving plate. Which im sure i could request for a crispy ones. I'M VERY DISSAPOINTED! I had stayed so many hotels in Malaysia and I am not a fussy or a complaint guest. But this type of staff and service u gave. You will lose ur guests slowly. You already lost us. Will not come back for sure. This spoiled our 1st short trip to KL mood of the year 2026!

K ie

01.01.2026

This is like residency-hotel with minimum hotel-like service but overall good for what I paid for. I booked one night for solo stay. Room is very tiny but pretty fine for one person. There's no bin or amenities, only tissue, body soap, mugs, and a kettle. Breakfast was better than I expected, kudos to egg station girl who handled nonstop orders very well. Location is surrounded many restaurants and a mall. You can access to local restaurants (more Chinese cuisines) just Infront of entrance. There's Anytime fitness nearby so it's also a plus for me. If you stay around 5days in KL you might wanna consider this place for a cost effective option. It's a bit far from touristy area but neighbourhood is relatively safe comparing to Pasar Seni and KL sentral.

Nur Nadia Baharuddin

01.01.2026

Overall, it was a really nice stay at Komune Living. The facilities were great, they have a swimming pool, gym, and even a gaming room. The location is also very convenient and easy to access via public transport. We also received a discount for parking during checkout, which was a pleasant surprise. The staff were friendly and very helpful, especially En Izhar. I was handling arrangements for a large group and had many questions, and he was very patient and supportive throughout. Kudos to him for the excellent service!

Marisella Wong

29.12.2025

I am writing this review while currently staying at the hotel. I have stayed here a few times previously, as it was recommended by friends who also regularly choose this hotel when visiting Kuala Lumpur. Overall, the rooms are generally well maintained. One point to note is that the shower design tends to wet the entire bathroom area. During this stay, I encountered an issue that I had not experienced before. The hotel provides only one towel per guest for single occupancy rooms. As I had opted out of housekeeping for privacy reasons, I requested an additional towel for the duration of my two-night stay. I was informed that additional towels were not provided and that disposable towels were available for purchase instead. This was surprising, as I have stayed here on multiple occasions (including bookings made under a friend’s name) and had not encountered this policy previously. When I asked whether this was a new policy, I was told that this is the hotel’s standard policy. If so, this would benefit from being stated more clearly in the hotel’s terms and amenities listing, as it is not something guests would typically expect from a hotel stay. Requesting one additional towel for a multi-night stay did not seem unreasonable, and this experience gave the impression of a more budget-oriented service approach. While this may be acceptable for a one-night stay, it fell short of my expectations based on previous visits. As a result of this experience, I will not be returning to this property and would not recommend it to friends who are considering accommodation in Kuala Lumpur.