Alhareth Alamri

21.08.2025

Great location in the middle of Bangsar South, near to public transportation LRT Kerinchi & University stations, plus buses and free buses that goes till Mid valley Mall. Great amenities, 29th floor gym with great view and Infiniti poll in the same floor. Rooms are a but small but modern and clean, room service once a week for free and slow internet connection that can be upgraded but with extra cost. Breakfast is not included but delicious restaurant providing a variety of options. Over all a great experience and great value for money, highly recommended…

A K

10.08.2025

Worst hotel ever. Bad customer service, very rude and not cooperating. As for rooms, all lies, stating it's queen bed while it's actually single and half. Small rooms with no soap, shampoo, slippers, drinking water, coffee or tea, no trash can in toilet, and even air conditioning is not maintained. Please stay away from it even if location is tempting and reception looks fancy 👎🏻

Boey

10.08.2025

The hotel environment is nice, they provided water station instead of water bottles, great step of less pollution. The rooms are nice, view is decent la, depends which side you are on. Location wise, if you walk from Universiti MRT station, it will be a long walk if the Gateway Mall has closed the door access as the shortcut. You have to walk around the whole building and go up the road 🛣️ and turn left and you will see the Gateway on your left and South link on your right. If you are staying here and want a late night trip to go back to your accomodations, do keep in mind you have to grab a Taxi / Bolt / Grab.

Luka Bartling

20.07.2025

Cozy and quiet location. Very nice hotel. Very nice breakfast. Absolutely fair prices. Rooms only 4 star because someome really thought, that it's not necessary to have power olugs at the bed?!?! Can't imagine how that happens. I hope the designer/architect is now working in mc donalds. But anyway. All in all perfect packet. Can recommend and will come back to it.

Rachel Li

09.07.2025

Decent (and great in some aspects) for the price. The rooms don't look as good as the photos, but it's ok. Good/great: - access to gym & infinity pool - decent bed and firm-ish pillow which i like - convenient location - water stations for filtered water - area feels safe and secure - spacious common area - air con operates well and is cool enough - good storage space - sufficient electricity points for charging - spacious mini fridge which is cool enough Not great but understandable at the price point - only one towel and floor mat - no cutlery - slight smell in the room (not stinky, maybe it's musky) - thin blanket, feels a bit cheap - stool as a chair (don't recommend trying to work from it) Not so good: - if you're facing the train station, it's really noisy, i needed to wear ear plugs - service is pretty below average, the person who checked me in didn't explain any of the housekeeping things (e.g. wifi connection, when housekeeping happens) and was serving another person the same time as me. When i tried to ask a few questions, it felt quite dismissive and he wasn't very clear when speaking either (not an accent thing, just was a bit dismissive and not there to help). - i don't know why, but the check in process took quite long compared to other places, each check-in took 10-15 mins, when it usually takes no more than 10mins in other places I didn't mind, but might matter to others: - no tea or coffee - cannot open windows - only local channels on TV

Mike Feliciano

30.06.2025

Not a real hotel by all means. Not hospitality driven. No porter, no bell service, no concierge. The first room given to me smell awful. I tried to call reception from the room and nobody answered. My other room was in good shape thou but is really tiny. Double check the photos, because I couldn’t fit in that twin bed. lol. At 10pm my partner arrive from a flight and rented a car. I wanted to know about the parking. Again, called the lobby just to find myself having to dress up and come from the 19th floor so my question could be answered. They charge for the parking, no surprise eh! Also there’s a 50 MYR fee upfront for non Malaysian citizens. Probably you booking app would not tell about it either.

J Z

25.06.2025

Within the city, close to a highway, self driving is almost hassle free. Car park is spacious including for visitors. Lobby is spacious including a coffee shop in house; well maintained, restaurants for lunch/dinner, minimart for essentials are just opposite the main entrance. Overall a practical place for a traveller.

Lee Li

19.06.2025

The worst hotel in history! There are bed bugs in the hotel!! Bed bugs!! After seeing the doctor, I showed the bite marks and the diagnosis result. I need the room cleaning, but I haven't received the necessary cleaning for two consecutive days!! And the hotel staff allowed others (even though they were familiar to me) into my room without my consent! This is terrifying. Could someone who knows my name and room number casually enter at will?