azlynn

12.04.2025

I stayed one night at Komune Bangsar and overall, the room was comfortable and met my expectations. However, I was quite disappointed with the service provided by one of the female foreign receptionists. Her attitude was noticeably cold and dismissive—she didn’t make eye contact, barely spoke, and seemed annoyed the entire time, as if I was inconveniencing her just by checking in. While I don’t expect over-the-top hospitality, a basic level of courtesy and professionalism should be standard, especially in a place that charges RM120 per night. First impressions matter, and unfortunately, her demeanor really dampened my overall experience. I hope management can look into improving staff training in guest relations, as a warm and welcoming attitude goes a long way.

Anantha Kumar

29.03.2025

Its a beautiful place to stay. Very quiet. Of course u need to drive or get a grab to move around. Right in front there is a food court. If u r not choosy on food taste, then can makanlah

Shmurda Bob

22.03.2025

Service is so bad and ignorant. At checkin they didn't explain anything, just handed us the key card. Maybe she was tired because of ramadan hahaha. And i guess the ignorant part is a malayan thing. Room doesn't provide any cuttley nor complimentary water nor hand soap. Location is rather far from all the attractions, but okay for the price. Gym is okay. They have a nice arcade/game room.

winn wanakasemsan

26.02.2025

I had a very disappointing experience at this hotel. Here are the key issues I faced: 1. Air Conditioning Issues: The air conditioner in my room was not working, and after multiple requests for assistance, I was told the engineer would fix it. Unfortunately, this issue was never resolved until I specifically requested a room change. It was extremely frustrating to wait for a solution that never came. 2. Breakfast Service: I was staying for business, so I needed a quick breakfast. However, despite the breakfast area being open, I never saw the chef at the egg station during my stay. This delayed my meal and added unnecessary time to my busy morning. 3. Staff Service: The staff’s attitude was unacceptable, particularly Khairul, the host at the restaurant. On February 27, 2025, I was told that the chef would be available at 7 a.m. to prepare eggs, but he never showed up. When I expressed my dissatisfaction, Khairul not even apologized and told me to wait for the chef.He could call the chef because chef might be busy Later, he even suggested that I leave an online review if I wasn’t happy with the service. Overall, the lack of professionalism and poor customer service made my stay frustrating and uncomfortable. I do not recommend this hotel based on my experience. This review outlines your frustrations and provides specific details about your experience with the hotel’s service. Let me know if you’d like to make any changes!

Dennis Yeo

18.02.2025

Great location and spacious room. However, I was disappointed that no toothbrush or basic amenities were provided. During check-out, I had to wait over 20 minutes for the lift, despite there being five lifts in operation. This was quite inconvenient.

Ruzila

15.02.2025

It is truly a home away from home. The facilities are superb - a laundromat, a common kitchen with multiple electric stoves, working area, game room etc. On top of that it is super clean. There are many types of room; single, double, triple and even for family. Love everything about it

Mashka Creative

04.02.2025

Pros: • Clean room with a great city view. • Easy parking with a flat rate of RM6 per day. • Good air conditioning. • Consistent hot water supply. Cons: • No complimentary 3-in-1 instant coffee in the room. • Dustbin has no plastic lining. • Noisy due to LRT and highway nearby. Overall, a comfortable stay with good amenities, but noise levels and small room details could be improved.

Светлана Любомская

04.02.2025

THE WORST PLACE TO STAY Here’s why: 1. There’s no shampoo samples, toothpaste and toothbrush in the bathrooms 2. The windows are impossible to open 3. The rooms are extremely small 4. WI-FI doesn’t work properly. Impossible not even to work on your laptop but to write a simple message in a messenger 5. It’s impossible to watch TV, because the internet isn’t good enough and not all the remote control buttons work properly 6. The pillows are extremely high, after one night sleeping on them I could not move my neck at all and got a strong headache 7. The phone in the room doesn’t work either, so if you want to solve the problems you have to come down to the reception and wait in line around 30 minutes. And if you do, they don’t help you because they can do nothing about any of that. The cost is pretty high though, especially when you pay by cash. So we ran away from the hotel after just one night even though planned to stay here for a week. It was the best decision