Meiyee Leong

10.05.2025

Nice, clean place with great facilities like a gym, co-working space, game room (snooker), and lounge. Drinking water dispenser just outside the room was very convenient. Towels were changed daily, which was a plus. Staff were friendly and helpful. However, I wasn’t informed that the room faces the LRT and a main road—it’s quite noisy, and soundproofing is weak. Something to be aware of if you’re a light sleeper. Overall, a comfortable and convenient stay with useful amenities.

abu bana

03.05.2025

overall i enjoyed my stay here but it wasn’t great but not horrible. what i liked was the express check in and check out. no need to interact with hotel staff and get to your room quickly. the room was clean and spacious for a solo person but i had a few upgrade to a 2 bedroom from booking.com. the view was very nice and they also have a sky deck on the top floor with even better views. what i didn’t like was that the bed sheets had these black marks on it like they got ran over by tires. i also didn’t like how i could hear the trains every few minutes since the hotel is right behind a train line. i also didn’t like that there are many elevators but it always chooses the farthest one even though there is an elevator right above me. the location isn’t very far from the centre but its very confusing getting to the LRT from here. not only this place but in the whole city. i really hate the public transit system here and just used grab most of the time.

Nina

01.05.2025

I recently stayed at this hotel and had a mixed experience. While the breakfast and pool facilities were definitely highlights-fresh options in the morning and a clean, relaxing pool area and overall service left room for improvement, especially considering the price point. For a hotel in this range, I expected basic amenities like complimentary coffee or tea bags in the room, as well as essentials like a mini toothbrush or toothpaste, but these were not provided Additionally, having to go all the way to level 1 just to find an iron for my clothes was quite inconvenient and not what I'd expect from a hotel that positions itself above budget level.

azlynn

12.04.2025

I stayed one night at Komune Bangsar and overall, the room was comfortable and met my expectations. However, I was quite disappointed with the service provided by one of the female foreign receptionists. Her attitude was noticeably cold and dismissive—she didn’t make eye contact, barely spoke, and seemed annoyed the entire time, as if I was inconveniencing her just by checking in. While I don’t expect over-the-top hospitality, a basic level of courtesy and professionalism should be standard, especially in a place that charges RM120 per night. First impressions matter, and unfortunately, her demeanor really dampened my overall experience. I hope management can look into improving staff training in guest relations, as a warm and welcoming attitude goes a long way.

Anantha Kumar

29.03.2025

Its a beautiful place to stay. Very quiet. Of course u need to drive or get a grab to move around. Right in front there is a food court. If u r not choosy on food taste, then can makanlah

Shmurda Bob

22.03.2025

Service is so bad and ignorant. At checkin they didn't explain anything, just handed us the key card. Maybe she was tired because of ramadan hahaha. And i guess the ignorant part is a malayan thing. Room doesn't provide any cuttley nor complimentary water nor hand soap. Location is rather far from all the attractions, but okay for the price. Gym is okay. They have a nice arcade/game room.

winn wanakasemsan

26.02.2025

I had a very disappointing experience at this hotel. Here are the key issues I faced: 1. Air Conditioning Issues: The air conditioner in my room was not working, and after multiple requests for assistance, I was told the engineer would fix it. Unfortunately, this issue was never resolved until I specifically requested a room change. It was extremely frustrating to wait for a solution that never came. 2. Breakfast Service: I was staying for business, so I needed a quick breakfast. However, despite the breakfast area being open, I never saw the chef at the egg station during my stay. This delayed my meal and added unnecessary time to my busy morning. 3. Staff Service: The staff’s attitude was unacceptable, particularly Khairul, the host at the restaurant. On February 27, 2025, I was told that the chef would be available at 7 a.m. to prepare eggs, but he never showed up. When I expressed my dissatisfaction, Khairul not even apologized and told me to wait for the chef.He could call the chef because chef might be busy Later, he even suggested that I leave an online review if I wasn’t happy with the service. Overall, the lack of professionalism and poor customer service made my stay frustrating and uncomfortable. I do not recommend this hotel based on my experience. This review outlines your frustrations and provides specific details about your experience with the hotel’s service. Let me know if you’d like to make any changes!

Dennis Yeo

18.02.2025

Great location and spacious room. However, I was disappointed that no toothbrush or basic amenities were provided. During check-out, I had to wait over 20 minutes for the lift, despite there being five lifts in operation. This was quite inconvenient.