Tomas Eidukevičius

06.02.2026

One of the worst hotel experiences I have had. As mentioned in other reviews, some rooms have a strong sewage smell. I reported this to the staff and was told maintenance would come, but no one showed up. Later that night I was moved to an accessible room. The room is clearly very well designed for guests using a wheelchair, with everything thoughtfully placed and easy to reach. For someone who does not need those features, however, the very low mirrors, sinks, and surfaces made the room quite impractical to use. The issues did not stop there. I was later asked to come to reception to pay for two extra nights that I never booked and I had to spend time explaining and providing evidence of what I had and had not reserved. When I asked what could be done to compensate for all this inconvenience, I was told I would not be charged for the room change, as if that would have been reasonable in the first place. The room was described as an upgrade because it was larger, despite being uncomfortable for the reasons explained above. On top of this, the hotel is very worn and poorly maintained. The couch was so dirty that I did not feel comfortable putting anything on it. This was the case in both rooms I stayed in, and it is clearly visible in the photos. I would stay away both because of the service as well as the condition of the actual rooms. It must have been good when new but today it's truly too worn.

Anerol90

25.01.2026

The location is good, only about a five-minute walk from Aldgate East underground station. On closer inspection, however, my room felt a bit worn and looked nicer in the photos than it did in reality. The reception staff were very friendly, and the café directly on the ground floor is definitely a plus. Unfortunately, I was disappointed with the cleanliness, especially in the bathroom. There was an unpleasant smell coming from the drains throughout my stay. I also found long black hairs on the floor, in the shower, and on the sofa. In the bathroom, a lady shaver from a previous guest was left on the shelf, and both the sink and the shower appeared to have been only superficially cleaned. I used the kitchen to prepare dinner. The equipment is very basic, but sufficient for making small meals. I did miss having dish soap, as I was forced to use the dishwasher for just one pot, one plate, and one fork, since I didn’t want to wash them with water only. I have previously stayed at a Locke apartment in Dublin, which was significantly cleaner and probably newer. Unfortunately, based on this experience, I don’t think I would stay here again.

Chandrasekhar Karnam

23.01.2026

I booked and paid for the highest-tier luxury apartment at Leman Locke for a long-term stay, based on the amenities clearly advertised on their website — including air conditioning and the promise of offering “more than just a place to sleep.” Unfortunately, the AC did not work for the majority of my stay. I reported the issue immediately after check-in and was moved across four different rooms, with requests to move to a fifth. The AC failed in every room I was placed in, strongly suggesting a building-wide issue. As a result, I was unable to sleep for extended periods, with room temperatures around 25°C and poor air circulation. Repeated room changes were extremely difficult during a long stay, especially with only one functioning elevator. During these forced moves, I even lost important medication. At one point, I was placed in a room significantly smaller than what I originally booked and paid for. During my stay, I also personally witnessed other guests arguing with the front desk about similar issues, which reinforced the impression that this was not an isolated incident. I made multiple attempts to resolve this directly with the property and management. While a partial refund was offered, it did not reasonably reflect the duration or severity of the issues. I am sharing this review so future guests are aware. Basic amenities that are explicitly promised — especially air conditioning — should be reliably provided, particularly for premium, long-term bookings.

แนทตี้ บุญลาภ

10.01.2026

Normally, I’ve been staying at Buckle one every time I’m in London for years and always get nice experiences, but this time I need more space so I decided to stay at Leman. My parcel that was shipped to the hotel was unpacked and opened by the staff at the hotel and I was so shocked. Furthermore they hid my opened parcel under their computer at the check in counter, IDK if they want to conceal their misbehaviour or whatever. I got the apology from them but it seems very insincerely, while she was telling me she will find who did this but still got no update from her till the day I checked out (I was there for a week). This was truly disappointing me. It’s been a month already since my stay but I still can’t get this out of my head, so I decide to write this review.

Brandon Uren

26.12.2025

We had such a great stay here! The location couldn’t have been better, just a very short walk to the train station which made getting around so easy. We grabbed coffee from the cafe downstairs every morning. Loved having a washing machine in the room too, such a bonus when you’re travelling. The shower was awesome with great water pressure. Ras was lovely and really helpful, especially when organising a late check-out for us. Would definitely stay again!

Capres Turner

17.12.2025

Anika was so wonderful and helpful. Really grateful for her sorting out any issues that came up. Thank you! I enjoy staying here as it’s clean, modern, nice coworking spaces and also a small gym if I want to work out. Close to the station and a good area in east London!

Alexandre I.

17.12.2025

This may be suitable if you absolutely want to stay in an apartment with a kitchen. In that case, make sure to choose a layout where the bedroom is separated from the kitchen; otherwise, you will fall asleep surrounded by lingering food smells from previous guests. The bedding is extremely uncomfortable, far too firm, and the lack of mattress toppers makes it even worse. Special mention goes to the daytime staff, whose kindness and availability were truly exemplary.

Νίκος Γρηγορίου

09.12.2025

The room was very nice ,spacious and clean . The location was fantastic and very safe! The underground was right next to the hotel, and you could literally go everywhere quickly. The staff at the reception were extremely polite, and we really liked that even though we checked out, they allowed us to leave our belongings there until the evening when we were leaving.