Chandrasekhar Karnam

23.01.2026

I booked and paid for the highest-tier luxury apartment at Leman Locke for a long-term stay, based on the amenities clearly advertised on their website — including air conditioning and the promise of offering “more than just a place to sleep.” Unfortunately, the AC did not work for the majority of my stay. I reported the issue immediately after check-in and was moved across four different rooms, with requests to move to a fifth. The AC failed in every room I was placed in, strongly suggesting a building-wide issue. As a result, I was unable to sleep for extended periods, with room temperatures around 25°C and poor air circulation. Repeated room changes were extremely difficult during a long stay, especially with only one functioning elevator. During these forced moves, I even lost important medication. At one point, I was placed in a room significantly smaller than what I originally booked and paid for. During my stay, I also personally witnessed other guests arguing with the front desk about similar issues, which reinforced the impression that this was not an isolated incident. I made multiple attempts to resolve this directly with the property and management. While a partial refund was offered, it did not reasonably reflect the duration or severity of the issues. I am sharing this review so future guests are aware. Basic amenities that are explicitly promised — especially air conditioning — should be reliably provided, particularly for premium, long-term bookings.

แนทตี้ บุญลาภ

10.01.2026

Normally, I’ve been staying at Buckle one every time I’m in London for years and always get nice experiences, but this time I need more space so I decided to stay at Leman. My parcel that was shipped to the hotel was unpacked and opened by the staff at the hotel and I was so shocked. Furthermore they hid my opened parcel under their computer at the check in counter, IDK if they want to conceal their misbehaviour or whatever. I got the apology from them but it seems very insincerely, while she was telling me she will find who did this but still got no update from her till the day I checked out (I was there for a week). This was truly disappointing me. It’s been a month already since my stay but I still can’t get this out of my head, so I decide to write this review.

Brandon Uren

26.12.2025

We had such a great stay here! The location couldn’t have been better, just a very short walk to the train station which made getting around so easy. We grabbed coffee from the cafe downstairs every morning. Loved having a washing machine in the room too, such a bonus when you’re travelling. The shower was awesome with great water pressure. Ras was lovely and really helpful, especially when organising a late check-out for us. Would definitely stay again!

Capres Turner

17.12.2025

Anika was so wonderful and helpful. Really grateful for her sorting out any issues that came up. Thank you! I enjoy staying here as it’s clean, modern, nice coworking spaces and also a small gym if I want to work out. Close to the station and a good area in east London!

Alexandre I.

17.12.2025

This may be suitable if you absolutely want to stay in an apartment with a kitchen. In that case, make sure to choose a layout where the bedroom is separated from the kitchen; otherwise, you will fall asleep surrounded by lingering food smells from previous guests. The bedding is extremely uncomfortable, far too firm, and the lack of mattress toppers makes it even worse. Special mention goes to the daytime staff, whose kindness and availability were truly exemplary.

Νίκος Γρηγορίου

09.12.2025

The room was very nice ,spacious and clean . The location was fantastic and very safe! The underground was right next to the hotel, and you could literally go everywhere quickly. The staff at the reception were extremely polite, and we really liked that even though we checked out, they allowed us to leave our belongings there until the evening when we were leaving.

Alexander P

07.12.2025

Absolutely shocking service. MONEY AND A BANK CARD WERE STOLEN DURING CLEANING. I stayed in this hotel for two weeks. One day, a cleaning was scheduled. A few days after it was done, I discovered that my bank card was missing — it had been in my wallet in the hotel the entire time. I also had €100 stolen. And on the very same day of the cleaning, attempts were made to charge my other bank cards that I had left in the room that day!!! The staff went through my backpack, found my wallet, stole €100 and a bank card, and photographed the other cards and tried to charge them!!! By the time I realized what happened, I had already left the hotel, but I will do everything possible to hold them accountable. This is absolutely horrible and terrifying service, considering that the cleaning itself was not even done properly — lots of dust and dirt were left in the room. On top of that, since the room has no windows that can be opened, the air conditioner turned off every night (or there were electrical issues???), causing unbearable heat and stuffiness in the room, which is simply dangerous for health due to the temperature fluctuations. Stay away!!!!

Andrej Semen

24.11.2025

Nice location not far from tower bridge an London Tower. All fine accept for some smsl not important issuse like Missing dish drying towel and one spoon missing. Only one elivator working.