Eoas M

08.03.2026

Should’ve read the comments before considering this place. Tried to get simple information about leasing and got connected with a man named Avery. Turns out he’s just an AI chatbot that’s gone rogue because he’ll schedule tour appointments for you only for you to show up and have no one there to meet u. This building answers no calls, they answer no emails, leasing office is always light off. Either they’re all dead or the entire building admin is run by AI. If it helps anyone, there’s another similar type leasing company called ArtHaus that has similarly priced units some as low as $1300 (average around $1500). They do actually have live human beings who help.

Ivan Van Perre

08.03.2026

Been living here for over 2 years. Really love the area and the price for the room. I recently had a problem with the hot water and Lele took care of it the next day with the great Property repair man Bruce. Really appreciate lele’s help and personable conversation.

vera ortiz

27.02.2026

If I could give no stars I would. I had a viewing scheduled for 12:45 today and no one showed up. I called the number provided 4 times and all calls were met with a voicemail. Wasted gas and my time since I came from San Jose just to be stood up. Very unprofessional.

Patrick Jacks

25.02.2026

I would not do any business with this property. I have been waiting for $200 deposit that I have left and have not received it for over two months going on three months. All phones are answered by AI in messages are always full so you cannot leave any messages and there’s no way to receive your deposit back So do not leave one. I advised everyone to run and find somewhere that’s being ran by human beings.

Charlyne Jorschumb

20.02.2026

Good luck reaching an actual leasing person. Scheduled multiple times and was never met with a person. Doors locked.

Binalfew Mecuriaw

18.02.2026

I went there for a tour on an appointment , and nobody is there 🤔. I saw a few reviews about this and I went there anyways . Don't even think about having a tour. I don't know who is running this property .

Yvonne Chen

12.02.2026

The leasing agent was impossible to get a hold of at the time of my tuesday 9am scheduled tour. The bot did not know how to resolve the problem.

Joy Meng

11.02.2026

The AI system messed up the availability of $1318 Suite 314 and the schedule of meeting the building manager LeLe. LeLe was nice enough to talk to me on 2/10 Tuesday morning a day after the failing tour schedule when I stopped by to inquire for a tour and found out the the studios like #314 won't be available until May or June, 2026. The only positivity was the maintenance gentleman, Bruce. He not only interacted with me with such a humanity but help me to leave a physical note on a post-it for LeLe to call me. Unfortunately, LeLe did not call nor text me after reading the post-it. Bruce made the painful experience at 2425 Valdez Street less unpleasant for sure. Nook AI system should not schedule for a tour when the unit(studio) is not available to be rented out. I am a long term tenant who is greatly impacted by the fire of 1770 Broadway, Oakland, CA 94612 and must find a place rent range $1200-1400 mainly to live in before 3/1 Sunday when my Airbnb.org stay runs out. It's shocking to find out that AI is taking over a lot of real human's work in rental leasing business. I have not needed housing since December 2001. The fire destroyed my stable life; AI doesn't help me to recover from the damage that the fire has caused me.