Ben W

12.09.2025

Ensure you check over the contract!! Was tricked into signing for another room as they insured me that they had put me in the one originally agreed, also this company is terrible at replying, I have been trying for months to rectify this and was met with no response every single time, now they want to engage as I am left with no option than to leave my lease, then they begin to make up false allegations of smoking and littering in an attempt to discredit my character and switch this onto me!

Laura CF

07.09.2025

Just checked in this week. A special shout out to Hussain. He had the answer to every question/doubt I came up with, from how to turn on the extractor above the hobs to producing my proof of address very quickly. He is very knowledgeable, attentive. Gave me updates on my letter box key and when the QR code for the Inventory list will be back on again without even asking 👏

Joanna D.

25.08.2025

Thanks to all the staff at The Collective! I'm really glad to have been able to arrange a visit for another group of Talking and Exploring walkers again. A weekend is not the best day for such visits. Hence, we needed to wait a bit, but it definitely was worth it. Besides, the local café was most accomodating. Many people were impressed to see this new way of living with many common spaces such as a gym, library, cinema, secret garden, kitchen, games room, spacious terrace garden, and more. It helped to run into a few residents who were definitely pleased with their accommodation. Owing to the collaboration with the OPDC, we have been able to introduce more people to some of the hidden treasures of this area undergoing a big change.

Habiba Ali

10.07.2025

If you’re considering renting a studio here, I would strongly advise against it. When we initially moved into the building, everything was going well. However, things changed after we renewed our contract. New rules were introduced that have made running a business here increasingly difficult and frustrating. One major issue is parking. There are now only 4 parking bays available for over 50 units, which is completely inadequate for tenants and their clients. Additionally, lift access has been revoked for first-floor business owners. This is especially inconvenient for those of us who regularly bring in stock and need to escort clients. The building is tall, and the staircase to the first floor is not an easy climb—especially when carrying equipment or supplies. Overall, these changes have significantly impacted the convenience and functionality of running a business in this building. I would recommend looking elsewhere if you’re hoping for a supportive and accessible environment for your studio or business.

Jon Gorrotxategi

23.06.2025

Very small rooms, no TV, too expensive and people entering the room without prior notice. Plus in my case I had to sign papers to stay there for a year otherwise they wouldn’t let me stay

Rose K

11.06.2025

Living in this apartment has been incredibly frustrating. The rooms are so tightly compressed that it feels more like living in a storage unit than a livable home. On top of that, the receptionists are consistently unhelpful and, frankly, quite dismissive whenever I try to bring up concerns. I've had multiple issues over my time here, none of which have been properly addressed despite sending several emails. It’s incredibly disappointing that there doesn't seem to be a single responsible or competent point of contact to actually resolve anything. This level of service is unacceptable.

Carola Barrera

15.05.2025

Don’t bother going. Booked a viewing for the afternoon which was confirmed, but when I arrived, I was left waiting and then told the person meant to tour me was in training and no one else could show me around, after which I was just handed a card to reschedule online. A waste of time.

katherine gibson

08.05.2025

We were left with no hot water for 4days, offered no reasonable alternative (we were told we could travel 2miles away to a sisters company and use their shower between 9-5 only) and offered no compensation. There are constantly false fire alarms, and the emails from management are very condescending.