Hamdan Alhashmi

22.04.2025

Unfortunately, they don’t have any tolerance or understanding of the customers’ situations. I have booked two rooms, and for unfortunate personal reasons, we had to cancel the whole trip. I truly understand that the booking was non-refundable, but sometimes there are exceptions. All other bookings were returned (flight tickets, hotels, train tickets), and they were on the same condition (non-refundable), but I really appreciate their understanding, except for this hotel, which cares about its profit only, not its reputation. I informed them almost one week before the arrival date; they were going to have enough time to rebook the rooms for someone else, but they chose to reject the refund and keep my reservation that they know I’m not going to come.

Lindy Melanson

15.04.2025

Great location, friendly staff, however, the rooms were small, and the windows were chained shut. Definitely an antisocial, social hub everyone that wasn't staff were not friendly. Lots of drinks to choose from, but the roof top patio wasn't open during the day to enjoy your cappuccino with a great view as advertised.

Matt Rajczi

24.03.2025

The co-working is incredible! The vibe is lovely and professional, the colleagues working there are welcoming, the space is amazing - sunny courtyard, incredible roof top terrace bar, pool and gym, good bar to grab some healthy lunch and treats. Alice on co-working reception is always smiling and is ready to help and support. Couldn’t ask for a better space to work to be honest.

gagandeep singh

18.02.2025

I ended up at Social Hub Lavagnini in Florence by accident—I was actually trying to go to the new one. But honestly, it turned out to be a happy mistake! This place has such a great vibe. It’s lively yet relaxed, the kind of spot where you can hang out for hours. The staff was super friendly and welcoming, making the experience even better. The service was quick and efficient, and the atmosphere made it a perfect place to unwind, work, or just enjoy good company. If you’re in Florence, definitely give it a try. Sometimes the best places are the ones you find by accident—highly recommend it!

Anna Li

06.01.2025

Everything about this hotel is great BUT the shower. The design of the room, the bed, the staff, and the gym with the ability to see the old city and how the sun rises during the workout - it's a really awesome. BUT when you are cold (and we had a vacation on New Year's Eve), you get into the shower, and there is a design so that the water is sprayed as a jet and even 40-42 degrees feel at most like 19. They say it's for polar bears, and that's great. But first of all, I care enough about the environment as it is, and secondly, at a time when water is flowing from taps all over Rome 24/7, it's hypocritical to save water on frozen tourists.

U S

02.01.2025

The hotel room was not clean at all. There was dust on shelves and in the bathroom. Mattress was dirty as well. The towels provided were stinking and not clean, had to ask them to exchange. The hotel is apparently 4 star but the cleanliness was not better than a 2 star hotel. Basically paid close to 200€ per night during Christmas but that was just for the view. Location was decent though. Can be reached in around 5 mins via public transport. Not really a great value for money.

Mel AT

22.12.2024

This place has a really nice concept to it. It's very big with lots of rooms that serve various purposes, mainly to promote this social gathering experience which is really nice I think. There are a cafe, game room, a bookstore and terrasse. The hotel has this youngster modern decor which gives it a unique flair to it. It's close to the centre of the city, around 10-15min walk, and just 10min from the main station. Their staff are very friendly and helpful. From outside it looks new, modern and chic which somehow could reflect the 4 stars that the hotel claims...however, to really be a fully fledged 4 star, there are some points that would need to be addressed. The room was spacious, modern, and nicely decorated. The shower had this device that gave you how many litres of water you are wasting and I think that's genius! But there are a couple of things that weren't so cool... The room temperature seems to be stuck at 24 degrees and in winter, when outside it's -1degree this is not enough. The room has high ceilings so it's difficult to get it warm and the floor was very cold too. We thought we didn't figure out how to fix the temperature but the staff confirmed this and said nothing could be done there. They nicely offered to give an additional cover which helped but again..4 star hotel this is not acceptable. We had to add a layer of hoodie to be able to sleep... The bed was fine but not so comfortable either. There were no amenities provided in the room, you had to ask for them...it's fine but I think at least slippers could be already ready in the room. Overall, it was a fine nice experience and the whole concept is really to be appreciated. Just some adjustments and I believe it could get even better.

Miri H

08.12.2024

We were in the Roof Top Bar on a rainy winter night. The location is nice, modern, cool and of course the view is spectacular. But in my opinion the atmosphere is a bit too generic. Probably it's better in summer, when you can sit outside. Also there are no good food options for a snack or aperitivo. I found only overpriced haute cuisine style bites on the menu.