abdulaziz sattar

15.07.2024

Really unsatisfied with this service from this site, I was supposed to move in today to one of the designated unit but in moving date they say the unit is going through repairs and also they are not willing to take the blame that it was their mistake, really unprofessional

Aida Jaslee

30.06.2024

1- Bilik buruk tak sama dalam apa yang di advertised 👎🏻 2- Staff for cleaning services not always come cleaning. There's one time almost satu bulan tak bersihkan the common area 3- There's one time the maintenance was enter without rang the bell and that time i was in the kitchen. As a muslim, i don't have time to cover myself. The customer service supposedly give notice to tenant if there's man coming inside female unit. 4- Before this if meter aircond dh habis we still can use fan and lamp. Since we not use aircond too much before and just use fan the meter is still maintain. But suddenly the maintenance change it and kalau aircond meter habis, fan and lamp turn off also ?! 5- The agent told me for utilities is free just need to topup for aircond using ibilik. But it's literally SCAM after the maintenance change it like i just use fan and lamp but still meter turun ! Not recommend to deal with this company 👎🏻

jenn fallon

28.05.2024

I rented a room from them before. Their salespeople/agents lack communication skills and are mostly very young and inexperienced (BBNU). Their rooms are not great at all and do not look like they do in the advertisements. This business is purely money-oriented. If you are thinking of renting, think twice. There are many issues with their management, and it's not worth it. Their room contracts are not even legitimate, they don't use duty stamps , which just to fools young people who lack knowledge of the law

sakura lemon

16.05.2024

who ever want to view first just after you feel this tiktok/ website look so interesting, good nice decent room.. I warning you.... at first you need to text 1 whatsapp, then you need to text other guy who talk like you are a future prisoner or his staff...what he ask about....please follow t&c bla....bla...like ...eh..? i did not hell decide want stay there....why i have to follow t&c? is he understand my inquiry? he got no chill, i dont like n cancel it... i ask 1st whatsapp and tell about it that im no longer interested anymore..cancel. of course she want to know why...then that person said he is room manager....whatever that he is...he is poor and no skillful.., then i ask 1st person to fullfill my enquiry...which isi want view 1st so replace me with other or something..is not my job to solve..it s her job thought. so simple. more shock, tht 1st person still bragging up about he is trusted...yada...yada....about room manager. I never know review from staff is important here.... LET ME EDUCATE YOU!! THE MOST IMPORTANT REVIEW IS YOUR CUSTOMER!! YOUR FUTURE TENANT WHO PAY YOUR BILL!! TREAT THEM NICELY AND YOU WILL GET GOOD REVIEW THAT WILL BRING MORE MONEY!! WHAT A DIMWIT BUSINESS RUN BY MORONISER

Princess Aina

11.05.2024

Sorry to Miss Sabby, she already replied to me, and she's such a nice person.

Yong Heng Teoh

15.01.2024

Horrible swindler company, when you guys pay back my deposit? Where is your customer service? Where is your person in charge? Why nobody pick up my call? Update date: 29/10/2023 If you already move out and waiting to get back you deposit, this comment can probably help you to understand what scenario you will face because I am facing the same issue right now. 1. The staff will say that they need around 7-10 working days to proceed the payment. 2. You will realize that you wait until second last date that they promised but there have no money return to your account. 3. You choose to send a gentle reminder to them. 4. They will tell you that you still own them some utilities fees and it hasn't been deducted. (A simple question, what you guys doing in the last 9 days?) 5. They will send you an invoice (This is the most efficiency moment from them) 6. And they will tell you again that they need 3 to 4 more working days to proceed the payment. 7. You refuse to accept and ask them to give you a solution. 8. They will seen you message 9. You make a call to their customer services and they don't know how to solve your problem and just keep blaming to their finance department. 10. At this movement, you feel like you are just a beggar and keep on begging money from them although the money is yours. If you leave a comment and give them a bad review, they will said that the comment that you leave is not true. I believe that they will not take the money that do not belong to them but they will hold it. When they need you to pay the rental fees & utilities fees, you must pay asap. But when you want to take back your money, oops sorry you must wait because they have so many process (Request approval from directors and etc.) They promised that they will transfer back money to me on 27/10/2023 (FRIDAY) but until now I still haven't see this transaction show in my account. Today is Sunday, is a weekend, enjoy your weekend (Staff from Utopia), I will not disturb your weekend. But I will keep on chasing you until you pay me back the money that belongs to me. If not, I will keep on renew this review! Good luck!!

Chong Kenneth

09.01.2024

Last year for my internship at KL, I had a terrible experience with UTOPIA Co-Living. As a tenant at Desa Kudalari Condominium, I experienced a complete violation of privacy when an electrician entered my room without authorization and used my power bank to charge his iPhone. The electrician also left my door open, and I later discovered that | was missing Japanese Yen worth 45,000 that I had placed near my table. What's worse is that I did not receive any notice of maintenance work that required access to my room, leaving me feeling helpless and violated. As a tenant, I trust that I have the right to privacy and security in my own living space, and UTOPIA Co-Living completely disregarded that. I am extremely disappointed and concerned about this breach of trust and feel that UTOPIA Co-Living Agency has failed to fulfill its duty of care towards me. Despite my multiple attempts to reach out to the UTOPIA co-living agency, I have yet to receive any further response or acknowledgement of my complaint. This lack of communication and unresponsiveness on their part has made me feel uncertain about the steps I need to take to resolve this issue. I strongly not recommend UTOPIA Co-Living to anyone who values their privacy and security, if they still didn't take any appropriate action to ensure that such incidents do not happen again in the future.

K D

17.11.2023

Absolutely vile place. Tenants are all disrespectful and thieving. Units aren't properly maintained. Complaints department are constantly sending out meaningless warnings to tenants. Kitchens, fridge, bathrooms are dirty and moldy. Old unused items are scattered throughout by former tenants. You'll pay around RM800 for tiny partition room and no windows. Contract says no cooking after 10pm but will ignore your complaints when you report. Expect tenants to raid your items in the fridge and pantry.