Fatima Mazhar

23.05.2023

I am staying here since 2022 and it is the worst experience ever. The rooms are dirty. Full of Cockroaches. Not maintained. My Aircon never worked. The food keeps getting stolen. I requested so many times to fix my Aircon and they never took it. I requested many times to put security cameras on common areas as people's food getting stolen, but no actions taken. I highly recommend NOT TO BOOK.

Glenn Hue

14.05.2023

Red flag! At 1:23pm, 14 May, I notice my two pairs of socks and two shorts went missing on the drying racks in the last one hour during which I was engaged in a call! It felt unsafe that any cleaning/ maintenance staff can come in any time.. This was a deliberate act of human bcoz the clippers (clothes peg) were removed from its original hanger (where the missing clothes hang) and clipped on the rack and other clothes. Customer service is unreachable! Eerie! No crime is too small to be addressed. I need answer! (just months prior, my personal new, cleaning cloth which i put in my own designated storage compartment (properly labelled) went missing, and it only resurfaced a week or many days later extremely dirty hanging on the window near the back yard)

asyrafzlkln

07.05.2023

Renting with them for 6 months. I would say they handle response quite slow and not professional. I have a problem with my room's fan, which lead to hot room, then got solve after few days. When I asked them for help, they replied "pls bear for few days". I was angry with them, we pay for comfort, instead what I got is a room with faulty fan. the rent was not cheap as well. Every problem that we face, they aren't going to care, so my advice is: don't rent with this, eventho you got 0% deposit etc. Find another place to rent that's all

CityFoliage USJ

24.02.2023

Many choices and able to be flexible for switching of rooms.. i will recomend this if u wan to find room, can look for Utopia, cos u will have many flexibility

Shredder 83

23.02.2023

I loved my stay ! The clean, tidy house condition ,all you have by weekly cleaning. Room come with furniture . Whatever item got problem can text their customer service. Repair service is about + 03 working days. Location was ideal since just infront of LRT PWTC. Highly recommend

Shanghai Prawn Mee

17.02.2023

Been Renting With Utopia for years, need not worry about the repair cost, they got their team to settle for u, wifi is high speed, cleanliness and hygienic also at tip top condition as regular cleaning provided

Maneysha Loong

08.02.2023

I’ve been staying here since 2022 and everything was ok at first. Then my AC was having a water leakage, contacted customer service and they sent their maintenance over but not professional at all. Had to contact them several times for the issue to be resolved.Later on, the electricity started reducing even when it was not being used. I requested for a room change but have to pay extra.They are fast in collecting money but slow at solving issues faced by tenants. After few months, the ceiling started to have mold on it and the room started to have bad odour. The management does not care about their tenants…

Zamani

08.02.2023

My personal experience, renting with utopia, is so far so good, of course they are not perfect, even though the response is a bit slower than normal, all my needs are being solved eventually. thank you for your hardwork and making room rental easy and affordable with 0 deposit. Before renting with them, you may have to walk through on your own about how they work/SOP so you won't feel lost. Their After sales service is also good! If you do want to save money for room rental and comfortable stay, definitely this is the choice but please consider the pro's and cons for the location before you proceed to rent with them so you will have the best experience for the stays. The reason I chose utopia is they have many option that closed to LRT/MRT, easy for me to walk around & 0 deposit. If our future crossed again 1 day, I will definitely coming back for Utopia!