Anel Molina

10.04.2024

The number one reason this place is more than amazing is because of Dee, she took the time to show me the place around, the amenities and the promotions going on. She is a super start and made me feel like at home already. A super start leasing representative!! Ask for her when you call!

Lego Man

25.03.2024

I want to take this opportunity to praise one of the members on Alea’s security team. I’ve had the opportunity to live at this community and although it does have its faults when it comes to some maintenance issues, my experience has been overall positive. One of the longest working members here despite frequent turnover is Isaac the site supervisor for the allied security team and he has been an extraordinary asset to the community and has helped keep all the resident safe even during the craziest weekends and has helped me numerous times. if it wasn’t for his hard work and dedication, this place would be a disaster like some other buildings in the area. During ultra, he really went above and beyond for me and I hope that this review reaches whoever it needs to ensure he is recognized for his dedication.

Alesia Fiocca

05.03.2024

Not getting what you pay for. The hot tub and pool heater are broken. The elevators are broken. I’ve had 4+ important maintenance requests out for more than three months. Management doesn’t respond to emails. They’re unclear with billing. (Charge me for cable and the cable company is also sending me bills for even more expensive cable no one in the building even uses). There’s cleaning crews in the middle of the night vacuuming and cleaning the common areas. 2am-3am on a weekday when people have work. It’s so loud. Packages get lost. I will remove this review if things change.

Vanessa Windt

04.03.2024

I’ve been so well taken care of by Cameron here at Alea, from finding the perfect studio apartment to being a resident. He’s always attentive and ready to work with me on any issues. It’s also so pleasant to walk up and be greeted by E & D, who are always happy to help :-)

Maria Eugenia Toirac López

04.03.2024

Dee's exceptional attention to detail was truly remarkable. During a time when I needed assistance, her support was invaluable and greatly appreciated. I am thoroughly satisfied with the level of help and care provided by Dee. Her dedication to creating the best possible customer service experience is evident in every interaction. Thank you, Dee, for your outstanding support and commitment to excellence. Alea's management team, including Dee, consistently goes above and beyond to provide exceptional customer service. -A

Madison Kelly

02.03.2024

Fake Reviews + Bad Maintenance I have lived at the Alea for a few months and I like the area, but unfortunately I feel as though I am paying rent for things that never happen. And elevator has been out since I got here and they won’t fix it. Now a second has gone out and they still haven’t fixed it. The building can not operate with only 2, there are 32 floors. It now takes 10-15 minutes to go up for down. I have maintenance requests out since January 1st and they won’t come. I’ve sent emails about it and still nothing. They also refuse to prorate rent even though they’re failing to provide a service I’m paying for. Fake reviews: They have all their staff write 5 star reviews to hide what’s really going on. They even made one of the security guards write one when he started. PLEASE LOOK AT THE AMOUNT OF 1 STAR REVIEWS. It is astronomical compared to the fake 5 stars. Why would you trust living somewhere that has to write fake reviews and bribe new hires?

BENTMOON LAW

02.03.2024

DO NOT MOVE HERE! First off, scroll past the 5 star reviews, which I assure you are either written by very new residents, or people who don't actually live here. Employees of the building are required to write 5 star reviews, to offset the real reviews. I moved here in July 2023 thinking this would be a luxury building as it was presented that way, but I assure you, it is far from it. On a surface level, the building is beautiful. But once you live here you'll find: 1. Dog feces and urine on the carpet in the hallways, that unless complained of repeatedly, is left uncleaned. This is a public health issue (see pictures attached). 2. Damaged carpet in the hallways (see picture attached). 3. Damaged and dirty walls. 4. Excessive noise; a) there is very loud construction noises from the building being built next door. The construction begins in the very early morning hours, even on weekends. b) you can hear people's conversations and door shutting from inside your unit. c) the music from the resturant in the lobby is loud enough to feel like you're in a nightclub. 5. Airbnb guests and residents leaving their garbage in the hallways (see pictures attached). 6. Swimming pool and jacuzzi heaters are intentionally not turned on. The water is ice cold, and sometimes the jacuzzi is green from being dirty. No sense in having a beautiful pool area, if you can't use it (see picture attached). 7. Unreliable amenities. 8. There is a horrible reek from the resturant in the lobby. The restaurant stores their food in the loading dock/garbage area and the stench reeks into the package/ locker area and lobby. 9. Once your lease is signed, they scale back services that you are paying for, but they continue to charge the same rate. They charge $66/month for cable and internet, but as of January 31, they limited the cable package to essentially nothing, yet the monthly cost stayed at $66. 10. Serious issues with windows and leaks. Residents have had tape put on windows to fix leaks after storms and then no responses to maintenance requests or calls for a more permanent solutions (see picture attached). 11. In December 2023, they announced a Xmas contest for residents to potentially win a $250 rent token by decorating their doors. The building never actually walked around to judge the contest and the winner was never announced on December 22nd, as they stated would happen. 12. We used to have 24 hour security in the building, but we no longer do now that the building is cutting costs. 13. For 2 weeks the building has had only 2 working elevators, with 3 elevators down. More recently, there is obly 1 working elevator in a busy building with 250+ reaidents and 32 floors!! There is nothing being done to have the elevators repaired nor has management kept residents updated with when to expect the elevators to be back in working order. 14. Management is unresponsive, so good luck trying to having any issues resolved. And the list could go on

Maria Saenz

10.02.2024

I had the absolute pleasure of working with Cameron as my leasing agent, and I cannot speak highly enough of the exceptional service he provided. From the moment I met him, Cameron demonstrated a level of politeness and caring that is truly rare to find. His resourcefulness and willingness to go above and beyond to help me find the perfect leasing option made the entire experience not only smooth but also enjoyable. Cameron's commitment to ensuring that I had the best possible experience was evident in every interaction we had. I am truly grateful for his assistance and couldn't be happier with the outcome. If you're looking for a leasing agent who is not only professional and helpful but also genuinely caring, I wholeheartedly recommend working with Cameron. I love my place ❤️ Thank you for everything!